1000x Casino - Terms and Conditions

1. Introduction

These terms and conditions, along with any referenced documents (referred to as "Terms"), govern your use of the 1000x Casino website ("Website") and all associated services (collectively, the "Service"). It is crucial that you carefully read these Terms as they contain vital information about your rights and responsibilities when using our Website and form a legally binding agreement between you, our valued customer ("Customer"), and us.

By accessing or using this Website and/or the Service, whether as a guest or a registered user with an account ("Account"), you agree to be bound by these Terms, including any future amendments that may be published. If you do not agree to these Terms, you must not access the Service or use the Website.

The Service is owned and operated by [Your Company Name], with registration number [Your Company Registration Number] and registered address at [Your Company Registered Address]. The Service is licensed and regulated by [Your Licensing Authority] and operates under License No. [Your License Number].

2. General Provisions

We reserve the right to modify and update these Terms (including any linked documents) at any time. We recommend that you review this page regularly to stay informed of the current Terms and Conditions. Any amendments will become effective and binding immediately upon their publication on this Website. If you disagree with any such changes, you must immediately cease using the Service. Your continued use of the Website after such publication will signify your acceptance of the amended Terms. Please note that any wagers placed before the updated Terms take effect will be governed by the previous Terms.

3. Your Responsibilities

You confirm that at all times while using the Website and Service:

You are at least 18 years old, or have reached the legal age for gambling or gaming activities in your applicable jurisdiction. We may request proof of age documents from you at any time.

You possess the legal capacity to enter into a binding agreement with us. If you lack legal capacity, you must not access the Website or use the Service.

You reside in a jurisdiction where gambling is permitted. You are not a resident of any country where online gambling is prohibited for its residents or anyone within that country. You are solely responsible for ensuring that your use of the Service is legal in your location.

You will not use VPNs, proxies, or similar services or devices that hide or alter your true location.

You are the authorized user of any payment method you employ.

You will make all payments to us in good faith and will not attempt to reverse any payment or take any action that would cause a third party to reverse such a payment.

When placing wagers, you understand that you may lose some or all of the funds deposited into the Service, and you bear full responsibility for any such losses.

You will not use any information obtained in violation of any applicable laws in the country where the bet was placed.

You are acting solely on your own behalf as a private individual, not on behalf of another party or for commercial purposes.

You will not attempt to manipulate any market or element within the Service in bad faith or in a way that negatively impacts the integrity of the Service or us.

You will generally act in good faith when using the Service and placing all wagers.

Neither you, nor your employees, employers, agents, or family members (if applicable), are registered as an Affiliate in our Affiliate program.

4. Restricted Usage

You must not use the Service:

If you are under 18 years of age (or below the age of majority in your jurisdiction) or are legally unable to enter into a binding agreement with us, or if you are acting as an agent for someone under 18 (or below the age of majority in their jurisdiction).

If you reside in or are accessing the Website from a country where online gambling is prohibited for its residents or any person within that country.

If you are a resident of, or accessing the Website from, any of the following countries: Germany, Australia, Austria, Comoros, Spain, Netherlands, Netherlands Antilles, Belgium, France, United Kingdom, Reunion, Mayotte, North Korea, Iran, Myanmar, Yemen, Zimbabwe, South Sudan, Afghanistan, Cuba, Iraq, Cote d'Ivoire/Ivory Coast, Liberia, Libya, Bulgaria, Malta, Sudan, Syria, USA, US Overseas Territories (American Samoa, Guam, Northern Mariana Islands, Puerto Rico, U.S Virgin Islands), Aruba, Curacao, French Polynesia, Lithuania, New Caledonia, Sint Maarten, St. Barthélemy, St. Martin, St. Pierre & Miquelon, U.S. Outlying Islands, Wallis & Futuna, French Guiana, Guadeloupe, Martinique, Cyprus.

To collect nicknames, email addresses, or other Customer information by any means (e.g., spam, unsolicited emails, unauthorized framing or linking).

To disrupt, unduly affect, or influence the activities of other Customers or the general operation of the Service.

To promote unsolicited commercial advertisements, affiliate links, or other forms of solicitation, which may be removed without notice.

In any way that, in our reasonable opinion, could be considered an attempt to: (i) cheat the Service or another Customer; or (ii) collude with any other Customer to gain an unfair advantage.

To scrape our odds or infringe upon any of our Intellectual Property Rights.

For any unlawful activity whatsoever.

You are not permitted to sell or transfer your account to third parties, nor can you acquire a player account from a third party. Furthermore, you may not transfer funds between player accounts.

We may immediately terminate your Account if you use the Service for unauthorized purposes, with written notice to you. In certain circumstances, we may also pursue legal action against you.

Employees of our Company, its licensees, distributors, wholesalers, subsidiaries, advertising, promotional, or other agencies, media partners, contractors, retailers, and their immediate family members are NOT permitted to use the Service for real money without prior consent from our Company Director or CEO. Discovery of such activity will result in immediate account termination and forfeiture of all bonuses/winnings.

5. Account Registration

When using the Service, you agree that:

We reserve the right to refuse any registration application at our sole discretion, without providing a specific reason.

Before using the Service, you must personally complete the registration form and accept these Terms. To begin wagering or withdraw winnings, we may require you to become a verified Customer by passing certain checks. This may involve providing valid proof of identification and other necessary documents, such as a picture ID (passport, driver's license, or national ID card) and a recent utility bill showing your name and address. We reserve the right to suspend wagering or restrict Account options until the required information is received. This process complies with applicable gaming regulations and anti-money laundering requirements. Additionally, you will need to fund your Service Account using the payment methods listed on our Website's payment section.

You must provide accurate contact information, including a valid email address ("Registered Email Address"), and keep this information updated. It is your responsibility to maintain current contact details on your Account. Failure to do so may prevent you from receiving important Account-related notifications and information, including changes to these Terms. We communicate with our Customers via their Registered Email Address. You are responsible for maintaining an active and unique email account, providing us with the correct email address, and informing us of any changes. You are entirely responsible for the security of your Registered Email Address to prevent its use by third parties. We are not responsible for any damages or losses resulting from communications between us and you via the Registered Email Address. Any Customer whose email address is unreachable by us will have their Account suspended until a valid address is provided. We will immediately suspend your Account with written notice if you intentionally provide false or inaccurate personal information. We may also take legal action and/or contact relevant authorities in such cases.

You are permitted to register only one Account with the Service. Any multiple Accounts found to be registered by you, including through representatives, relatives, associates, affiliates, related parties, connected persons, and/or third parties acting on your behalf, are subject to immediate closure.

To verify your financial standing and identity, we may request additional personal information, such as your full name, or use third-party information providers. If we obtain additional personal information from third-party sources, we will inform you about the data acquired.

You must keep your Service password confidential. Provided the requested Account information is correctly supplied, we are entitled to assume that bets, deposits, and withdrawals have been made by you. We recommend changing your password regularly and never disclosing it to any third party. Protecting your password is your sole responsibility, and any failure to do so is at your risk and expense. You may log out of the Service at the end of each session. If you believe your Account information is being misused, your Account has been hacked, or your password has been discovered by a third party, you must notify us immediately. If your Registered Email Address has been hacked, you must inform us; we may require additional information/documentation to verify your identity. We will immediately suspend your Account upon becoming aware of such an incident. Until then, you are responsible for all activity on your Account, including third-party access, regardless of whether it was authorized by you.

You must not, at any time, transmit any content or information on the Service to another Customer or party via screen capture or similar methods, nor display such information or content in a frame or any other manner different from how it would appear if the Customer or third party typed the Service's URL into their browser.

Upon registration, you will have the option to use all available currencies on the website for your deposits, withdrawals, and wagers. Some payment methods may not process all currencies, in which case a processing currency and a conversion calculator will be displayed.

We are not obligated to open an Account for you, and our website sign-up page is merely an invitation to treat. The decision to open an Account is entirely at our sole discretion, and we are not required to provide a reason for refusal.

Upon receiving your application, we may contact you to request further information and/or documentation to comply with our regulatory and legal obligations.

6. Your Account Management

Accounts may use multiple currencies, and all Account balances and transactions will be displayed in the currency used for the transaction.

We do not offer credit for using the Service.

We may close or suspend an Account if you are not, or we reasonably believe you are not, complying with these Terms, or to ensure the integrity or fairness of the Service, or if we have other reasonable grounds. We may not always be able to provide prior notice. If we close or suspend your Account due to non-compliance with these Terms, we may cancel and/or void any of your wagers and withhold any funds in your account (including deposits).

We reserve the right to close or suspend any Account without prior notice and return all funds. However, contractual obligations that have already matured will be honored.

We reserve the right to refuse, restrict, cancel, or limit any wager at any time for any reason, including bets perceived to be placed fraudulently to circumvent our betting limits and/or system regulations.

If any amount is mistakenly credited to your Account, it remains our property, and upon discovery of such a mistake, we will notify you and withdraw the amount from your Account.

If your Account becomes overdrawn for any reason, you will be indebted to us for the overdrawn amount.

You must inform us immediately if you become aware of any errors concerning your Account.

Please remember that betting is for entertainment purposes only, and you should stop when it ceases to be enjoyable. Never wager more than you can afford to lose. If you feel you may be losing control of your gambling, we offer a self-exclusion option. To self-exclude, send a message to our Customer Support Department from your Registered Email Address stating your wish to SELF-EXCLUDE. This request will take effect within 24 hours of receipt, and your account will be disabled until further notice, preventing you from logging in.

You cannot transfer, sell, or pledge your Account to another person. This prohibition includes the transfer of any assets of value, such as ownership of accounts, winnings, deposits, bets, rights, and/or claims related to these assets (legal, commercial, or otherwise). This also includes encumbrance, pledging, assigning, usufruct, trading, brokering, hypothecation, and/or gifting in cooperation with a fiduciary or any other third party, company, natural or legal individual, foundation, and/or association.

Should you wish to close your account with us, please send an email from your Registered Email Address to our Customer Support Department via the links on the Website.

7. Depositing Funds

All deposits must originate from an account, payment system, or credit card registered in your own name. Any deposits made in a different currency will be converted using the daily exchange rate from bithide.io, or our bank's or payment processor's prevailing exchange rate, after which your Account will be credited. Please note that some payment systems may apply additional currency exchange fees, which will be deducted from your deposit.

Fees and charges may apply to customer deposits and withdrawals, as outlined on the Website. In most cases, we cover transaction fees for deposits to your 1000x Casino Account. You are responsible for any bank charges you may incur when depositing funds with us.

1000x Casino is not a financial institution. We use third-party electronic payment processors to handle credit and debit card deposits; these are not processed directly by us. If you deposit funds via credit or debit card, your Account will only be credited upon receipt of approval and an authorization code from the payment issuing institution. If no such authorization is given, your Account will not be credited.

You agree to fully pay all payments and charges owed to us or to payment providers in connection with your use of the Service. You further agree not to initiate any chargebacks, renounce, cancel, or otherwise reverse any of your deposits. In such an event, you will reimburse and compensate us for any unpaid deposits, including expenses incurred by us in collecting your deposit. You also agree that any winnings derived from wagers placed with charged-back funds will be forfeited. You acknowledge that your player account is not a bank account and is therefore not guaranteed, insured, or otherwise protected by any deposit or banking insurance system, or by any similar insurance system of any other jurisdiction, including your local jurisdiction. Furthermore, the player account does not accrue interest on any held funds.

If you choose to accept any of our promotional or bonus offers by entering a bonus code during a deposit, you agree to the specific terms of that bonus and our general Bonus Terms.

Funds obtained from criminal, illegal, or unauthorized activities must not be deposited with us.

If you deposit using your credit card, it is recommended that you retain a copy of your Transaction Records and a copy of these Terms.

Online gambling may be illegal in your jurisdiction. If so, you are not authorized to use your payment card to deposit on this site. It is your responsibility to understand the laws concerning online gambling in your country of domicile.

8. Withdrawing Funds

You may withdraw any unused and cleared funds held in your player account by submitting a withdrawal request in accordance with our withdrawal conditions. The minimum withdrawal amount per transaction is $10 (or equivalent in other currency), except for account closures, where you may withdraw the full balance.

There are no withdrawal commissions if you have wagered your deposit at least once. Otherwise, we are entitled to deduct an 10% fee, with a minimum of $5 (or equivalent in your account currency), to combat money laundering.

We reserve the right to request photo ID, address confirmation, or perform additional verification procedures (e.g., a selfie, verification call) for identity verification before processing any withdrawals from your Account. We also reserve the right to perform identity verification at any time during your relationship with us.

All withdrawals must be made to the original debit card, credit card, bank account, or payment method used for the deposit into your Account. We may, at our sole discretion, allow you to withdraw to a payment method different from your original deposit source, subject to additional security checks.

Should you wish to withdraw funds but your account is inaccessible, dormant, locked, or closed, please contact our Customer Service Department.

The maximum withdrawal amount per month is $10,000.

Please note that we cannot guarantee successful processing of withdrawals or refunds if you breach the Restricted Use policy outlined in Clauses 3 and 4.

9. Payment Transactions and Processors

You are entirely responsible for paying all monies owed to us. You must make all payments to us in good faith and not attempt to reverse a payment or take any action that would cause a third party to reverse such a payment to avoid a legitimately incurred liability. You will reimburse us for any chargebacks, denials, or reversals of payment you make, and any resulting loss suffered by us. We also reserve the right to impose an administration fee of $50, or currency equivalent, per chargeback, denial, or reversal of payment.

We reserve the right to use third-party electronic payment processors and/or merchant banks to process payments made by you. You agree to be bound by their terms and conditions, provided they are made known to you and do not conflict with these Terms.

All transactions on our site may be checked to prevent money laundering or terrorism financing activities. Suspicious transactions will be reported to the relevant authority.

10. Errors and Malfunctions

In the event of an error or malfunction in our system or processes, all wagers are rendered void. You are obligated to inform us immediately if you become aware of any error with the Service. In the event of communication or system errors, bugs, or viruses related to the Service and/or payments made to you due to a defect or error in the Service, we will not be liable to you or any third party for any direct or indirect costs, expenses, losses, or claims arising from such errors. We reserve the right to void all affected games/bets and take any other action to correct such errors.

We strive to ensure accuracy in posting bookmaker lines. However, if due to human error or system problems, a bet is accepted at odds that are: materially different from those generally available at the time the bet was made; or clearly incorrect given the probability of the event occurring at the time the bet was made, we reserve the right to cancel or void that wager, or to cancel or void a wager placed after an event has begun.

We have the right to recover any overpaid amount from you and to adjust your Account to rectify any mistake. Examples of such mistakes include incorrect pricing or incorrect event results. If your Account has insufficient funds, we may demand that you pay the outstanding amount related to any erroneous bets or wagers. Accordingly, we reserve the right to cancel, reduce, or delete any pending plays, regardless of whether they were placed with funds resulting from the error.

11. Rules of Play, Refunds, and Cancellations

The winner of an event will be determined on the date of the event's settlement, and we will not recognize protested or overturned decisions for wagering purposes.

All posted results will be final after 72 hours, and no queries will be entertained after that period. Within 72 hours, we will only correct results due to human error, system error, or mistakes made by the referring results source.

If a match result is overturned for any reason by the governing body within the payout period, all money will be refunded.

If a draw occurs in a game where a draw option is offered, all stakes on a team win or lose will be lost. If a draw option is not offered, everyone receives a refund in the outcome of a draw. If a draw option has not been made available, then extra time will count if played.

If a result cannot be validated by us (e.g., interrupted broadcast feed that cannot be verified by another source), we may, at our discretion, deem the wagers on that event invalid and refund them.

Minimum and maximum wager amounts on all events are determined by us and are subject to change without prior written notice. We also reserve the right to adjust limits on individual Accounts.

Customers are solely responsible for their Account transactions. Once a transaction is complete, it cannot be changed. We are not responsible for missing or duplicated wagers made by the Customer and will not entertain discrepancy requests due to missing or duplicated plays. Customers can review their transactions in the "My Account" section after each session to ensure all requested wagers were accepted.

A matchup will be valid as long as the two teams are correct, regardless of the League header on our Website.

The start dates and times displayed on the Website for eSport matches are indicative only and are not guaranteed to be correct. If a match is suspended or postponed and not resumed within 72 hours of the scheduled start time, the match will be considered to have no action, and wagers will be refunded. The exception is any wager on whether a team/player advances in or wins a tournament, which will remain active regardless of a suspended or postponed match.

If an event is posted by us with an incorrect date, all wagers are based on the date announced by the governing body.

If a team uses stand-ins, the result remains valid as it was the team's choice to use them.

Our Company reserves the right to remove events, markets, and any other products from the Website.

A detailed explanation of our sports betting rules can be found on a separate page: [Link to your Sports Betting Rules Page].

12. Communications and Notices

All communications and notices from you to us under these Terms must be sent using the Customer Support form on the Website and originate from your Registered Email Address.

Unless otherwise specified in these Terms, all communications and notices from us to you will be either posted on the Website and/or sent to the Registered Email Address we have on file for you. The method of communication will be at our sole discretion.

All communications and notices between you and us must be in writing in the English language and sent to/from the Registered Email Address in your Account.

From time to time, we may contact you by email to provide information about betting, unique promotional offers, and other information from 1000x Casino. You agree to receive such emails when you accept these Terms upon registering on the Website. You can opt out of receiving promotional offers at any time by submitting a request to Customer Support.

13. Events Beyond Our Control (Force Majeure)

We will not be held liable for any failure or delay in providing the Service due to an event of Force Majeure, which can reasonably be considered beyond our control despite reasonable preventative measures. Such events include, but are not limited to: an act of God; trade or labor disputes; power outages; acts, failures, or omissions of any government or authority; obstruction or failure of telecommunication services; or any other delay or failure caused by a third party. In such an event, we reserve the right to cancel or suspend the Service without incurring any liability.

14. Limitation of Liability

To the extent permitted by applicable law, we will not compensate you for any reasonably foreseeable direct or indirect loss or damage you may suffer if we fail to fulfill our obligations under these Terms, unless we breach any legally imposed duties (including causing death or personal injury due to our negligence). In such cases, we will not be liable if that failure is attributed to: (i) your own fault;

a third party unconnected with our performance of these Terms (e.g., problems with communication network performance, congestion, connectivity, or your computer equipment); or any other events that neither we nor our suppliers could have foreseen or prevented even with reasonable care. As this Service is for consumer use only, we will not be liable for any business losses of any kind.

If we are found liable for any event under these Terms, our total aggregate liability to you will not exceed (a) the value of the wagers you placed via your Account for the relevant bet/wager or product that led to the liability, or (b) $500 in aggregate, whichever is lower.

We strongly recommend that you (i) take care to verify the suitability and compatibility of the Service with your computer equipment before use; and take reasonable precautions to protect yourself against harmful programs or devices, including installing anti-virus software.

15. Underage Gambling

If we suspect or receive notification that you are currently under 18 years of age, or were under 18 (or below the age of majority in your applicable jurisdiction) when placing any wagers through the Service, your Account will be suspended (locked) to prevent further betting or withdrawals. We will then investigate, including whether you have been betting as an agent for or on behalf of someone under 18 (or below the age of majority). If we determine that you: (a) are currently; (b) were under 18 or below the majority age at the relevant time; or (c) have been betting as an agent for or at the behest of a person under 18 or below the majority age:

All winnings currently or due to be credited to your Account will be retained.

All winnings gained from betting while underage must be paid to us on demand (failure to comply will result in us seeking to recover all associated costs).

Any non-winnings funds deposited in your Account will be returned to you OR retained until you turn 18, at our sole discretion. We reserve the right to deduct payment transaction fees from the refunded amount, including deposit transaction fees that we covered.

This condition also applies if you are over 18 but are placing bets within a jurisdiction that specifies a higher legal betting age, and you are below that legal minimum age in that jurisdiction.

If we suspect you are in breach of this Clause or are attempting to use it for fraudulent purposes, we reserve the right to take any necessary action to investigate, including informing relevant law enforcement agencies.

16. Fraudulent Activity

We will pursue criminal and contractual sanctions against any Customer involved in fraud, dishonesty, or criminal acts. We will withhold payment from any Customer where such activities are suspected. The Customer will indemnify and be liable to pay us on demand all costs, charges, or losses incurred by us (including direct, indirect, or consequential losses, loss of profit, loss of business, and loss of reputation) arising directly or indirectly from the Customer’s fraud, dishonesty, or criminal act.

We will not tolerate any fraudulent activity or cheating. If we reasonably believe that a Player has:

Dishonestly manipulated our Services or taken unfair advantage of us or our Services; or

Attempted to defraud us or any other Player, person, or legal entity.

A non-exhaustive list of what we consider fraudulent activity or cheating includes:

Identity fraud.

Payment fraud.

Money laundering.

Third-party funding.

Abusing promotional offers to guarantee Player profits regardless of the outcome.

Breaking any applicable law in any jurisdiction.

Forgery.

Transfer of funds from one Betting Account to another.

Transfer of a Betting Account to another person.

The use of automated players (bots).

Collusion with other individuals.

The utilization of software or other means to gain an advantage.

Chip dumping.

Exploitation of loopholes, faults, or technical errors within our software or Website functionality.

Betting on fixed sporting events; or using insider information.

We reserve the right to confiscate any funds if any fraudulent activity or bonus abuse attempt is detected.

Using fraudulent game patterns to circumvent bonus wagering or take advantage of specific game features is strictly forbidden, and all winnings currently or due to be credited to your account will be retained.

A fraudulent game pattern is defined as any unfair betting pattern solely intended to circumvent casino terms and gain an unfair advantage against the house. This includes, but is not limited to:

Delaying game rounds, including free spins and bonus features, to a later time when you have no wagering requirements.

Leaving large bets on the table (e.g., in blackjack) and returning to the game after bonus wagering is completed.

Playing games with bonus money to build up in-game value, losing the bonus funds, and then cashing out on the built-up value during real-money play.

Using strategies that exploit any software bug or failure.

17. Intellectual Property

Any unauthorized use of our name and logo may result in legal action against you.

As between us and you, we are the sole owners of the rights to the Service, our technology, software, and business systems ("Systems"), as well as our odds. You must not use your personal profile for commercial gain (e.g., selling status updates to advertisers). When selecting a nickname for your Account, we reserve the right to remove or reclaim it if we deem it appropriate.

You may not use our URL, trademarks, trade names, trade dress, logos ("Marks"), and/or our odds in connection with any product or service that is not ours, that is likely to cause confusion among Customers or the public, or that disparages us.

Except as expressly provided in these Terms, we and our licensors do not grant you any express or implied rights, licenses, title, or interest in or to the Systems or the Marks, and all such rights, licenses, title, and interest are specifically retained by us and our licensors. You agree not to use any automatic or manual device to monitor or copy web pages or content within the Service. Any unauthorized use or reproduction may result in legal action against you.

18. Your License to Use

Subject to these Terms and your compliance, we grant you a non-exclusive, limited, non-transferable, and non-sublicensable license to access and use the Service for your personal, non-commercial purposes only. Our license to you terminates if our agreement with you under these Terms ends.

Except for your own content, you may not under any circumstances modify, publish, transmit, transfer, sell, reproduce, upload, post, distribute, perform, display, create derivative works from, or in any other manner exploit the Service and/or any content or software therein, unless we expressly permit it in these Terms or on the Website. No information or content on the Service or made available to you in connection with the Service may be modified, altered, merged with other data, or published in any form, including screen or database scraping or any other activity intended to collect, store, reorganize, or manipulate such information or content.

Any non-compliance by you with this Clause may also constitute a violation of our or third parties' intellectual property and other proprietary rights, which may subject you to civil liability and/or criminal prosecution.

19. Your Conduct and Safety

For your protection and the protection of all our Customers, the posting of any content on the Service, as well as conduct in connection therewith and/or the Service, which is in any way unlawful, inappropriate, or undesirable, is strictly prohibited ("Prohibited Behaviour").

If you engage in Prohibited Behaviour, or if we determine, in our sole discretion, that you are engaging in Prohibited Behaviour, your Account and/or your access to or use of the Service may be terminated immediately without notice to you. Legal action may be taken against you by another Customer, other third parties, enforcement authorities, and/or us regarding your engagement in Prohibited Behaviour.

Prohibited Behaviour includes, but is not limited to, accessing or using the Service to:

Promote or share information that you know is false, misleading, or unlawful.

Conduct any unlawful or illegal activity, such as, but not limited to, any activity that promotes criminal activity or enterprise, violates another Customer's or any other third party’s privacy or other rights, or that creates or spreads computer viruses.

Harm minors in any way.

Transmit or make available any content that is unlawful, harmful, threatening, abusive, tortuous, defamatory, vulgar, obscene, lewd, violent, hateful, or racially or ethnically or otherwise objectionable.

Transmit or make available any content that the user does not have a right to make available under any law or contractual or fiduciary relationship, including, without limitation, any content that infringes a third party’s copyright, trademark, or other intellectual property and proprietary rights.

Transmit or make available any content or material that contains any software virus or other computer or programming code (including HTML) designed to interrupt, destroy, or alter the functionality of the Service, its presentation, or any other website, computer software, or hardware.

Interfere with, disrupt, or reverse engineer the Service in any manner, including, without limitation, intercepting, emulating, or redirecting the communication protocols used by us, creating or using cheats, mods, or hacks, or any other software designed to modify the Service, or using any software that intercepts or collects information from or through the Service.

Retrieve or index any information from the Service using any robot, spider, or other automated mechanism.

Participate in any activity or action that, in our sole and unfettered discretion, results or may result in another Customer being defrauded or scammed.

Transmit or make available any unsolicited or unauthorized advertising or mass mailing such as, but not limited to, junk mail, instant messaging, "spim", "spam", chain letters, pyramid schemes, or other forms of solicitations.

Create Accounts on the Website by automated means or under false or fraudulent pretenses.

Impersonate another Customer or any other third party.

Any other act or thing done that we reasonably consider to be contrary to our business principles.

This list of Prohibited Behaviour is not exhaustive and may be modified by us at any time. We reserve the right to investigate and take all actions we deem appropriate or necessary under the circumstances, including deleting Customer postings from the Service and/or terminating their Account, and taking action against any Customer or third party who directly or indirectly engages in, or knowingly permits any third party to engage in, Prohibited Behaviour, with or without notice to such Customer or third party.

20. Links to External Websites

The Service may contain links to third-party websites that are not maintained by or related to us, and over which we have no control. Links to such websites are provided solely for your convenience and are not investigated, monitored, or checked for accuracy or completeness by us. Such links do not imply any endorsement by us of, and/or any affiliation with, the linked websites or their content or owner(s). We have no control over or responsibility for their availability, accuracy, completeness, accessibility, or usefulness. Accordingly, when accessing such websites, we recommend taking usual precautions, including reviewing their privacy policy and terms of use.

21. Complaints Resolution

If you have any concerns or questions regarding these Terms, you should contact our Customer Service Department via the links on the Website, ensuring all communication originates from your Registered Email Address.

Notwithstanding the foregoing, we assume no liability whatsoever to you or any third party when responding to any complaint we received or took action on.

If a Customer is dissatisfied with how a wager has been settled, they should provide details of their grievance to our Customer Service Department. We will use reasonable endeavors to respond to such queries within a few days (and aim to respond to all such queries within 28 days of receipt).

Disputes must be lodged within three (3) days from the date the wager in question was decided. No claims will be honored after this period. The Customer is solely responsible for their Account transactions.

In the event of a dispute between you and us, our Customer Service Department will attempt to reach an agreed solution. If our Customer Service Department is unable to resolve the dispute to your satisfaction, the matter will be escalated to our management.

Should all efforts to resolve a dispute to the Customer's satisfaction fail, the Customer has the right to lodge a complaint with our licensing body, [Your Licensing Body, e.g., Gaming ServicesProvider N.V.].

22. Assignment of Rights

Neither these Terms nor any of your rights or obligations hereunder may be assigned by you without our prior written consent, which will not be unreasonably withheld. We may, without your consent, assign all or any portion of our rights and obligations hereunder to any third party, provided such third party can offer a service of substantially similar quality to the Service, by posting written notice to this effect on the Service.

23. Severability Clause

If any provision of these Terms is deemed unenforceable or invalid by a competent authority, the relevant provision will be modified to allow it to be enforced in line with the original text's intention to the fullest extent permitted by applicable law. The validity and enforceability of the remaining provisions of these Terms will not be affected.

24. Breach of Terms

Without limiting our other remedies, we may suspend or terminate your Account and refuse to continue providing you with the Service, in either case without giving you prior notice, if, in our reasonable opinion, you breach any material term of these Terms. However, notice of any such action taken will be promptly provided to you.

25. General Provisions

• Term of Agreement: These Terms will remain in full force and effect while you access or use the Service or are a Customer or visitor of the Website. These Terms will survive the termination of your Account for any reason.
• Gender: Words importing the singular number include the plural and vice versa, words importing the masculine gender include the feminine and neuter genders and vice versa.
• Waiver: No waiver by us, whether by conduct or otherwise, of a breach or threatened breach by you of any term or condition of these Terms will be effective unless made in writing.
• Acknowledgement: By accessing or using the Service, you acknowledge having read, understood, and agreed to each and every paragraph of these Terms.
• Language: In the event of any discrepancy between the English version of these rules and any other language, the English version shall prevail.
• Governing Law: These Terms are governed by the law in force in [Your Governing Law Jurisdiction].
• Entire Agreement: These Terms constitute the entire agreement between you and us concerning your access to and use of the Service.